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Knowledge Base

How to Use the public_FTP Folder

Your public_FTP folder is located in your File Manager.

This means, your public_ftp folder is used by the FTP server with the purpose to store files from the “anonymous” users. Anonymous users or Anonymous FTP logins are usually used for public FTP sites. However, for security purposes, this folder is deactivated and blocked. The folder can be deleted if needed.

As an alternative option, it’s best to create an FTP account if you wish other users to manage your website files for you via your cPanel. Please let us know if you need any further assistance, or if you have any questions. We’d love to help!

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